how to cancel peloton membership

Welcome to our comprehensive guide on how to cancel your Peloton App membership with ease. We understand that circumstances can change, and you might be looking to end your subscription. Our step-by-step instructions will walk you through the process, ensuring a hassle-free experience of how to cancel peloton membership.

1. Accessing Your Peloton Account

To begin the cancellation process, you’ll need to access your Peloton account. Follow these simple steps:

  1. Open the Peloton app on your device.
  2. Log in & registered

2. Navigating to the Membership Settings

Once you’re logged in, follow these steps to reach the membership settings:

  1. Tap on your profile picture in the bottom right corner of the app’s home screen.
  2. In the profile menu, select “Settings.”

3. Managing Your Subscription

Now that you’re in the Settings menu, it’s time to manage your subscription:

  1. Choose “Manage Subscription.” You’ll find this option under the “Subscriptions” section.
  2. You might be asked to enter your device’s passcode or use your biometric authentication for security purposes.

4. Cancelling Your Membership

  1. Locate the “Cancel Membership” option.
  2. Click on it, and a confirmation screen will appear.
  3. Review the information presented. Peloton may offer you alternative options, such as pausing your membership instead of canceling.
  4. If you’re certain about canceling, confirm your decision.

5. Confirmation Email

After you’ve successfully canceled your membership, Peloton will send you a confirmation email. This email will provide you with important information regarding the cancellation, including effective dates and any applicable refunds.

6. Returning to Free Access

If you decide to cancel your membership, you can still enjoy some of Peloton’s features:

  1. Open the Peloton app after your cancellation is effective.
  2. You’ll have access to a limited selection of classes, allowing you to continue your fitness journey.

7. Need Assistance?

If you encounter any difficulties or have questions during the cancellation process, Peloton’s customer support is ready to assist you. You can reach out to them through the app or visit the official Peloton website for more contact options.

Please note: Keep in mind that our guide provides general instructions for cancelling your Peloton App membership. Peloton’s policies and app interfaces might change, so it’s recommended to visit the official Peloton support page for the most up-to-date instructions.


We hope this guide has been helpful in assisting you with the cancellation of your Peloton App membership. We understand that circumstances change, and we strive to provide you with clear and concise instructions to ensure a smooth experience. If you’re looking for detailed guidance on how to cancel your membership, our guide is designed to help you navigate the process successfully.


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